Root cause analysis (RCA) is critical in telecom network operations, but diagnosing performance degradation in 5G and emerging 6G networks is hard because of complex cross-layer dependencies. Large language models (LLMs) offer promising reasoning and knowledge integration, yet vanilla application to telecom RCA leads to hallucination, unstable reasoning, and poor alignment with operational workflows.
This work proposes a structured reasoning framework for telecom RCA that grounds LLM reasoning in evidence, addressing hallucination and reasoning stability for a task squarely at the intersection of LLMs and network operations.